Phil Whittock
Threadneedle Investments
"A very special thank you to the Coview people ….I found them to be very friendly & professional in all that they delivered and would wholeheartedly recommend using these guys in future".
Simon Honeyborne
Worcsacute NHS
"I would like to say how impressed I have been with Coview and the way they have carried out cabling and installation work on our hospital sites. Particular thanks must go to Phil Birtwistle whose careful handling of the PFI & Clinical staff meant the project went extremely smoothly and kept my involvement to an absolute minimum. They are certainly the most professional and well organised cabling company that I have come across and I would have no hesitation in recommending them to other organisations."
Gary Alberg
BT Global Services
"BT has received bouquets from the customer expressing their delight with the engineers' performance.
What has been particularly impressive about the engineers during this period include:
- Tenacity of the engineers to get the work done, The engineers do not leave site until the job is done.
- Flexibility. For all sorts of reasons, the schedules would change. There was never an instance where Coview could not supply an engineers to meet the change of requirements.
- Ingenuity. There are a number of examples where engineers were required to think "outside of the box" to achieve connectivity (eg where IP Clears circuits were cut, ADSL built on the wrong PSTN, etc). In almost all cases, the engineers found a solution to the customer's satisfaction."
Daniel Wilkin
Business Operations & Professional Services
We received an excellent response and within three hours Terry Comley was on site in Willenhall and working to resolve the problem. Terry did an excellent job
in both managing the on-site Customer (who was somewhat upset about being without voice for three days) and resolving the problem. Not only did he manage to restore the damaged ISDN2
line that had caused the loss of the sites voice service he was also able to repair the new PSTN that had been installed by Openreach and ensure that it was operational and located
in the correct position.
With this in mind I'd like to pass on my thanks to Coview and especially Terry for acting so swiftly in attending site and resolving this problem
before it could be blown up further into a more serious senior management escalation.